Inside Sales / Production Coordinator

Core Responsibilities:

  • Determine customer pricing based on market, customer feedback and historical pricing
  • Provide final quote to customers, follow up on status, track customer feedback
  • Enter orders into ERP system & check for accuracy
  • Increase visibility and sales with local customers
  • Communicate effectively with production on job lead time/expediting orders
  • Communicate effectively with customers on order status
  • Assist customers promptly with answers/solutions
  • Proactive out calling, qualify prospects, and initiate new business
  • Schedule and chair weekly meetings between sales and production with the purpose of developing and documenting production plans
  • Manage necessary changes to production plans due to changing customer requirements
  • Assist with job setups as needed
  • Send and receive subcontract and tooling RFQ’s as needed
  • Collect, analyze, and report objective data
  • Provide solutions to improve and streamline communications in production planning
  • Assist with shipping and receiving when needed
  • Assist with managing inventory levels
  • Maintain monthly margin reports

Education, Experience & Skills Requirements:

  • Bachelor’s Degree preferred
  • 3 – 5 years’ experience in an office environment supporting manufacturing, customer service, inside sales. Technical engineering / machining experience a plus
  • Ability to work well with others in a team environment
  • Ability to multi-task
  • Good Organizational Skills
  • Good written & verbal skills
  • Basic understanding of blueprints
  • Proficiency with Microsoft Office (Excel, Outlook, Word),
  • Experience in an industry ERP system a plus

Physical Limitations:

  • Bending, pulling, pushing, sitting, and reaching
  • Lifting up to 50 pounds regularly and 75 pounds occasionally
  • Standing for up to 8 hours per day
  • Read, write and communicate in English
Job Category: Sales
Job Type: Full Time
Job Location: California Long Beach

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